Programs
& Services
Overview
Mental Health
Substance Use Disorders
Health Home
Homeless Services
Vocational Services
Primary Care
School-based Programs
Recovery Community
Child Advocacy Center
Your BestSelf begins here.

Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.

Community Behavioral Health Clinics

We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.

Schedule A Consult

Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.

Children & Teens

If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.

Adults

Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.

Families

When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.

Substance Use Disorders

BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.

Residential Treatment

The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.

Recovery Connections

Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.

Recovery Community

The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.

Adults

The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.

Children

Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.

High Fidelity Wrap Program

Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.

Homeless Services

We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.

Homeless Outreach Team

The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.

Harambee House

Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.

Vocational Services

We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.

ACCESS-VR

BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.

Building Brighter Futures

BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.

School-Based Mental Health Clinic

Onsite counseling services embedded in area community centers, elementary and high schools.

Child Advocacy Center

The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.

UB@BestSelf

BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.

Primary Care & Pediatric Satellite Clinics

BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.

Community Behavioral Health Clinics

No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can help. We are proud to offer Community Behavioral Health Clinics that provide all of the behavioral health services you need.

Our Certified Community Behavioral Health Clinics are part of a new concept in outpatient care that is designed to:

• Improve overall health by caring for the whole person
• Better integrate behavioral health care with physical health care
• Increase the use of high-quality, evidence-based practices

What is a Certified Community Behavioral Health Clinic (CCBHC)?

Funded by the Substance Abuse and Mental Health Services Administration (SAMSA), the CCBHC concept was created to provide integrated behavioral health care with improved outcomes. BestSelf Behavioral Health is one of just 13 agencies in New York State selected by the U.S. Department of Health and Human Services to participate in this two-year pilot program.

Program Features

Mental Health Counseling

Substance Use Disorders

Crisis Intervention: Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention and crisis stabilization

Health Monitoring: Health care screening and monitoring designed to integrate physical health with behavioral health

Peer Services: Support designed and delivered by people who have lived with a mental health or substance use disorder and are in recovery Fosters hope and a greater belief in recovery

Case Management: Going beyond treatment to link people to services in the community. Includes help with housing, transportation and linkages to community resources.

Psychiatric Rehabilitation: Training and support to prepare people to live, learn and work in the community

Our “No Wrong Door” Approach: Our Clinics provide a full continuum of services, so every location is the right location to start. Even if an individual isn’t sure what he or she needs, our team members can help.

Qualifications

Adults, children & families

No referral necessary

Walk-in and same day appointments

Bilingual, bicultural counselors & interpreters available

Mobile services available

Personalized Care