Programs
& Services
Overview
Mental Health
Substance Use Disorders
Health Home
Homeless Services
Vocational Services
Primary Care
School-based Programs
Recovery Community
Child Advocacy Center
Your BestSelf begins here.

Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.

Community Behavioral Health Clinics

We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.

Schedule A Consult

Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.

Children & Teens

If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.

Adults

Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.

Families

When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.

Substance Use Disorders

BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.

Residential Treatment

The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.

Recovery Connections

Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.

Recovery Community

The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.

Adults

The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.

Children

Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.

High Fidelity Wrap Program

Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.

Homeless Services

We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.

Homeless Outreach Team

The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.

Harambee House

Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.

Vocational Services

We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.

ACCESS-VR

BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.

Building Brighter Futures

BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.

School-Based Mental Health Clinic

Onsite counseling services embedded in area community centers, elementary and high schools.

Child Advocacy Center

The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.

UB@BestSelf

BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.

Primary Care & Pediatric Satellite Clinics

BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.

Mental Health – Families

If your family is experiencing a mental health challenge, you are not alone. BestSelf Beahvioral Health offers caring and compassionate outpatient mental health services and programs for families just like yours. Our team of licensed professionals—including social workers, counselors, nurses and psychiatrists—work together to find a plan of action that’s right for your family. Talk to us about the evidence-based treatment and medication therapies available to help your family become stronger and happier.

Community Behavioral Health Clinics

No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can help. We are proud to offer Community Behavioral Health Clinics that provide all of the behavioral health services you need.

Program Features

Mental Health Counseling

Substance Use Disorders

Crisis Intervention: Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention and crisis stabilization

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Details

Adults, children & families

No referral necessary

Walk-in and same day appointments

Mental Health Counseling for Couples

Our team of licensed professionals includes experienced certified social workers, rehabilitation counselors, nurses and Psychiatrists.

Program Features

Immediate Access

Mobile Services

Personalized Care

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Details

Couples

Mental Health Counseling for Children & Teens

Our adolescent services are tailored to specifically serve the needs of children & teens. We strive to provide the latest, evidenced-based therapies to treat a wide variety of mental illnesses and substance abuse. We can provide psychiatric evaluations and medication management for mental illnesses including anxiety, bipolar disorder, depression, family and relationship problems, obsessive compulsive disorder, and schizophrenia.

Program Features

Psychiatric evaluations and medication management for mental illnesses

Teach the skills necessary for them to live a productive, alcohol and drug free lifestyle as well as promote the development of healthy peer and family relationships

Seamless services to those individuals who suffer from both mental illness and substance abuse

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Details

Ages 17 & Under

Bilingual, bicultural counselors and interpreters available

Parent-Child Interaction Therapy (PCIT)

Parent-Child Interaction Therapy (PCIT) is a highly effective, evidence-based program shown to help children (ages 3–7) whose behavior is disruptive or impulsive enough to cause serious problems at home and at school.

Program Features

Delivered in specially designed therapy suites, using state-of-the-art audio technology

A therapist provides live coaching from behind a one-way mirror via a wireless ear bud to the parent

Parents are guided in using effective skills to increase their child’s positive behavior and decrease negative behavior

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Details

Children ages 3–7

Designed for children whose behaviors fall outside the range of what’s typical for their age including: disruptive or oppositional behavior, aggression, inattention or hyperactivity, behavioral problems stemming from traumatic experiences

Approximately 14–18 weekly sessions

Child Advocacy Center

Long recognized as the lead agency in providing services to sexually and seriously physically abused children, the Child Advocacy Center works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.

Program Features

On-site medical staff includes experienced pediatricians & nurses from Kaleida Health who are highly trained in this specialized area

Children & families receive immediate crisis intervention counseling as well as ongoing support

A fully certified trauma and recovery therapist provides crisis intervention counseling & professional support throughout the entire healing process

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Details

Children are referred to the Child Advocacy Center by Child Protective Services, local law enforcement & medical professionals

Trained specialists schedule investigative interviews, a forensic medical exam & mental health treatment at the Center

Bilingual, bicultural counselors and interpreters available

Anxiety focused Cognitive Behavior Therapy (CBT)

Anxiety is present in all of our lives, but for many children, it’s more than a passing phase. Anxiety disorders such as generalized anxiety, separation anxiety and phobias, are estimated to be more common than any other childhood mental health issue. The licensed mental health professionals at BestSelf Behavioral Health are highly trained to provide compassionate and effective treatment that helps reduce the effects of anxiety disorders in children and teens.

Program Features

Improves the immediate consequences of anxiety

Helps prevent other mental health issues

Individual therapy and joint child/caregiver sessions

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Details

Average of 12-16 Sessions

Dialectical Behavior Therapy (DBT)

The DBT program at BestSelf Behavioral Health is the only outpatient treatment program in Western New York to provide adolescents and their families with a comprehensive, evidence-based treatment plan that includes individual and group therapy as well as on-call support during the course of treatment.

Program Features

Evidence-based practice

Utilizes a specific set of strategies that have been shown to effectively treat adolescents who self-harm, experience suicidal thoughts, or display other severe behaviors or feelings

Emphasis is placed on validation

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Details

Ages 13-17

Suicidal thoughts or attempts

Self-harming behaviors