Caring for individuals, families & the community
BestSelf Behavioral Health
255 Delaware Avenue, Suite 300, Buffalo, New York 14202
Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.
We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.
Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.
If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.
Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.
When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.
BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.
The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.
Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.
The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.
The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.
Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.
Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.
We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.
The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.
Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.
We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.
BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.
BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.
Onsite counseling services embedded in area community centers, elementary and high schools.
The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.
BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.
BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.
Mental Health Counseling for Children & Teens
Our adolescent services are tailored to specifically serve the needs of children & teens. We strive to provide the latest, evidenced-based therapies to treat a wide variety of mental illnesses and substance abuse. We can provide psychiatric evaluations and medication management for mental illnesses including anxiety, bipolar disorder, depression, family and relationship problems, obsessive compulsive disorder, and schizophrenia.
Psychiatric evaluations and medication management for mental illnesses
Teach the skills necessary for them to live a productive, alcohol and drug free lifestyle as well as promote the development of healthy peer and family relationships
Seamless services to those individuals who suffer from both mental illness and substance abuse
Ages 17 & Under
Bilingual, bicultural counselors and interpreters available
Community Behavioral Health Clinics
No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can help. We are proud to offer Community Behavioral Health Clinics that provide all of the behavioral health services you need.
Mental Health Counseling
Substance Use Disorders
Crisis Intervention: Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention and crisis stabilization
Adults, children & families
No referral necessary
Walk-in and same day appointments
An innovative treatment program for adolescents and young adults who have recently had unusual thoughts and behaviors. Care and support services are provided from a specialized team that helps participants learn the skills they need to achieve their goals for school, work and relationships.
A specialized team of professionals put together to suit the individual's needs and to help achieve their goals in school, work and relationships
Identify goals that are important to each individual and services that can help them to accomplish these goals
Job placement assistance
Under 18 requires parent or guardian’s permission to participate
Up to 2 years of care
Parent-Child Interaction Therapy (PCIT)
Parent-Child Interaction Therapy (PCIT) is a highly effective, evidence-based program shown to help children (ages 3–7) whose behavior is disruptive or impulsive enough to cause serious problems at home and at school.
Delivered in specially designed therapy suites, using state-of-the-art audio technology
A therapist provides live coaching from behind a one-way mirror via a wireless ear bud to the parent
Parents are guided in using effective skills to increase their child’s positive behavior and decrease negative behavior
Children ages 3–7
Designed for children whose behaviors fall outside the range of what’s typical for their age including: disruptive or oppositional behavior, aggression, inattention or hyperactivity, behavioral problems stemming from traumatic experiences
Approximately 14–18 weekly sessions
Anxiety focused Cognitive Behavior Therapy (CBT)
Anxiety is present in all of our lives, but for many children, it’s more than a passing phase. Anxiety disorders such as generalized anxiety, separation anxiety and phobias, are estimated to be more common than any other childhood mental health issue. The licensed mental health professionals at BestSelf Behavioral Health are highly trained to provide compassionate and effective treatment that helps reduce the effects of anxiety disorders in children and teens.
Improves the immediate consequences of anxiety
Helps prevent other mental health issues
Individual therapy and joint child/caregiver sessions
Average of 12-16 Sessions
Dialectical Behavior Therapy (DBT)
The DBT program at BestSelf Behavioral Health is the only outpatient treatment program in Western New York to provide adolescents and their families with a comprehensive, evidence-based treatment plan that includes individual and group therapy as well as on-call support during the course of treatment.
Utilizes a specific set of strategies that have been shown to effectively treat adolescents who self-harm, experience suicidal thoughts, or display other severe behaviors or feelings
Emphasis is placed on validation
Suicidal thoughts or attempts
Child Advocacy Center
Long recognized as the lead agency in providing services to sexually and seriously physically abused children, the Child Advocacy Center works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.
On-site medical staff includes experienced pediatricians & nurses from Kaleida Health who are highly trained in this specialized area
Children & families receive immediate crisis intervention counseling as well as ongoing support
A fully certified trauma and recovery therapist provides crisis intervention counseling & professional support throughout the entire healing process
Children are referred to the Child Advocacy Center by Child Protective Services, local law enforcement & medical professionals
Trained specialists schedule investigative interviews, a forensic medical exam & mental health treatment at the Center
Bilingual, bicultural counselors and interpreters available