Caring for individuals, families & the community
BestSelf Behavioral Health
255 Delaware Avenue, Suite 300, Buffalo, New York 14202
Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.
We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.
Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.
If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.
Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.
When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.
BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.
The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.
Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.
The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.
The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.
Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.
Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.
We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.
The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.
Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.
We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.
BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.
BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.
Onsite counseling services embedded in area community centers, elementary and high schools.
The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.
BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.
BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.
Mental Health Counseling for Adults
Our team of licensed professionals includes experienced certified social workers, rehabilitation counselors, nurses and Psychiatrists.
Community Behavioral Health Clinics
No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can help. We are proud to offer Community Behavioral Health Clinics that provide all of the behavioral health services you need.
Mental Health Counseling
Substance Use Disorders
Crisis Intervention: Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention and crisis stabilization
Adults, children & families
No referral necessary
Walk-in and same day appointments
Assertive Community Treatment (ACT)
Assertive Community Treatment (ACT) is an evidence-based practice model designed to provide treatment, rehabilitation and support services to individuals who are diagnosed with a severe mental illness and whose needs have not been well met by more traditional mental health services.
Comprehensive and flexible treatment, support and rehabilitation services to individuals in the natural living settings rather than in hospital or clinic settings.
Interventions and skills teachings are carried out where support is needed at the locations where individuals live, work and socialize.
Multi-disciplinary team members: psychiatry, nursing, psychology, social work, substance abuse and vocational rehabilitation.
Must be at least 18 years old
Must have a Primary Axis 1 Psychiatric Diagnosis such as Schizophrenia or Bipolar Disorder
At least 2 psychiatric hospitalizations over the past 2 years
Personalized Recovery Oriented Services (PROS)
Treatment, support and rehabilitation services for individuals with serious mental illnesses. Our experts work with program participants to develop an individualized recovery plan focused on promoting independence and improving their quality of life.
Individualized recovery and goal acquisition plan
Social and basic life skills training
Educational sessions with topics such as financial management and computer basics
Bilingual, bicultural counselors and interpreters available