Caring for individuals, families & the community
BestSelf Behavioral Health
255 Delaware Avenue, Suite 300, Buffalo, New York 14202
Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.
We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.
Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.
If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.
Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.
When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.
BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.
The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.
Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.
The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.
The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.
Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.
Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.
We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.
The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.
Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.
We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.
BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.
BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.
Onsite counseling services embedded in area community centers, elementary and high schools.
The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.
BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.
BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.
Long recognized as the lead agency in providing services to sexually and seriously physically abused children, the Child Advocacy Center works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.
The Child Advocacy Center is a centralized location where children who have been sexually or severely physically abused can receive all of the services they need in one place. The Center’s highly qualified professionals are specially trained in the assessment and treatment of abused children and adolescents. Children and families receive the specialized medical, mental health and legal services that they need to begin the process of healing and protect children against further harm.
Timely and professional treatment and support in the aftermath of abuse may help prevent further victimization of the child as well as help prevent serious mental health issues later in life. Research shows that sexually abused children and adolescents frequently experience symptoms such as anxiety, depression, poor self-esteem, promiscuity and delinquency. In one study, 80% of 21-year-olds who reported childhood abuse met the criteria for at least one psychological disorder.
On-site medical staff includes experienced pediatricians & nurses from Kaleida Health who are highly trained in this specialized area
Children & families receive immediate crisis intervention counseling as well as ongoing support
A fully certified trauma and recovery therapist provides crisis intervention counseling & professional support throughout the entire healing process
Representatives from child protection, law enforcement & prosecution work together at the Center to conduct a joint investigative interview, which reduces the trauma of repeated interviews
Reduces trauma of abused children & adolescents
Supports non-offending parents in protecting their children
Promotes effective prosecution of alleged offenders
Protects children from further victimization
Children are referred to the Child Advocacy Center by Child Protective Services, local law enforcement & medical professionals
Trained specialists schedule investigative interviews, a forensic medical exam & mental health treatment at the Center
Bilingual, bicultural counselors and interpreters available
Accredited by The National Children’s Alliance.